The Dilemma of Appropriate Flooring Choices
Home-ownership comes with many decisions – flooring being one of the most important. Like roofing, flooring is a requirement for Western Living Standards. So many choices on the market make it a daunting task for the homeowner. Oftentimes choice is based on trends instead of what is needed. The aesthetics, or “look” of the floor outweigh the importance of the material chosen.
Flooring decisions need to be made based on several factors, not just “the look.” Too many times a homeowner’s disappointment with a floor has nothing to do with the flooring, but everything to do with personal expectations. Read More
Stephanie has worked for Cancork Floor Inc in Canada since 2011. Stephanie grew up in a house full of guys talking about roofing, cabinetry, bricklaying and building materials. Flooring seemed a natural fit. Her interests in fashion, home decor trends and a talent for educating consumers and pros alike, make Stephanie a tremendous asset to her company and to The Floor Pro Community.
An interesting question from a member came up on The Floor Pro Community forums (it happens all the time) and deserves a detailed answer. First, the question paraphrased:
I got into a discussion with a designer about running matches in patterned carpet on steps. She said the pattern should be in the same spot on each step. The designer suggested that every installer should know this. My belief is, if the carpet is left in a continuous piece, the pattern matches, but if cut to align a pattern on each step, the run of the carpet will not match. Which way is the right way?
While the customer is not always correct, they do deserve to have things done to fit their desire or definition of correct despite whether we believe it to be obtuse or ugly. That being said, in terms of design there are several factors to consider. Read More
David Hunt is a strong proponent of education in the floor covering industry. He is a renowned woven goods master in great demand. David and his wife own The Vermont Rug Company, teach and have offered guidance to all who seek to learn the trade. It is apparent to all who know him that his true love, beyond his wife and family, is for the flooring industry and his fellow flooring professionals. We here at TheFloorPro.com are proud to count David Hunt as one of our treasured members.
We are all consumers and we all encounter products or services that do not meet our expectations. The consumer having a problem with their floor covering is no different from me or you. The flooring they paid good money for is not living up to their expectations.
When I first became involved in complaint handling, I thought I would see a lot of people trying to get something for nothing. The complete opposite has proven to be the case. In all the years I have been doing inspections less than a handful have met that ulterior motive. The overwhelming majority of unhappy consumers just want what they paid for. Read More