Buying Flooring Off The Internet
Weighing-In On Purchasing Flooring From Internet Retailers
I understand that things change and technology gives us wonderful tools for us to gain knowledge and insight, but I would caution that it does have its limits and drawbacks. I want to share my opinion and insight on buying floor coverings from Internet retailers.
Stop and ask yourself this question: “Why did I come to The Floor Pro website?” I would guess it’s avail yourself of the expert knowledge you needed or wanted so that you don’t have problems with your new flooring purchase. While you’re getting that knowledge here for free (Thank you Jim for this great site!), the people providing that information are sharing with you the fruits of our experience & knowledge because we simply love the floorcovering industry and helping people. BUT, we all work and derive our living from the industry and if we cannot sell our goods and services we wouldn’t be here.
The Internet retailer guys have seriously hurt independent local retailers over the last 15-20 years, and while it’s only my opinion, Read More
Have you ever gone to a house to do an estimate for new flooring and detected an odor of insecticide? And maybe the carpet doesn’t look all that worn or old? The combination of the 2 might mean there were bed bugs in the carpet. Some home owners (or hotel/motel/rental managers) may be embarrassed to mention it, but don’t hesitate to bring the subject up. 
Recently, a topic on The Floor Pro Community forums was started, seeking installation information and tips about a specific product sold by a popular flooring franchise. I searched several of the franchise websites and pages looking for actual installation instructions for the product. I found nothing more than marketspeak – no instructions. I called their corporate offices and, after being shuffled around a little, spoke to a woman who didn’t seem to understand the concept of a website that offers support to flooring professionals, consumers and DIYers. She seemed confused about our desire to provide links to installation instructions.