An article by Stephanie McCarthy. [excerpt=Stephanie]As flooring professionals, especially point-of-sale professionals, it is up to us to help guide clients towards the most appropriate floor available for their needs. For many sales people this can be a double-edged sword. The boss wants X, Y, and Z sold ASAP. The client’s needs indicate they should purchase A or B, but is sold Z instead. Now the complaints and installation nightmares begin. No one wins when a client is sold the wrong product.[/excerpt] Read the whole article here: Dilemma of Flooring Choices | The Floor Pro Community Comment in this topic, or use the comment form below the article.