Tacks are hurting my children

Discussion in 'Carpet Q&A' started by Carla, Jun 6, 2018.

  1. Daris Mulkin

    Daris Mulkin The One and Only Charter Member I Support TFP Senior Member

    Where in Kansas? Go to cfiinstallers.com and you may find an installer near you than can help you out. Put in your zip code and they will show who is within 60 miles of you that is certified. Go for at least an R-II installer.


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  2. Jim McClain

    Jim McClain TFP Owner/Founder Administrator

    The CRI-105 Standard for Installation of Residential Carpet has been around long before it was available on the Internet. It has been used as valid supporting documentation and evidence in courts for decades. Tell your builder if he would like to challenge it's validity in court, you would be more than happy to provide a hard copy. Just because the document is available on the Internet, doesn't lessen it's value as the one true guide all manufacturers of broadloom carpet rely on as the standards by which their carpet is to be installed.

    Sounds to me like he's testing your resolve. Let him know it's no bluff. If he would like to fix the problem, that would be his most economical way to solve this. If not, then he should be prepared to pay substantially more for causing you so much pain and stress.
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  3. Carla

    Carla Member

    Thank you for that. I am still fighting the good fight with the home builder. I am honestly not getting anywhere and really do not have the funds to take them to court so I am at a standstill.
  4. Tom Potter

    Tom Potter I Support TFP

    Even if that's not the case, I'm blown away that it has gone so far. Unless this is about principle (I could understand that) why not just hire someone to take care of it now & bring the bill to court? You have the pictures for proof. Seems like a better alternative than bloody feet/knees.

    And for the record, I definitely agree the builder/flooring contractor should be taking care of this. I just can't wrap my head around why he wouldn't. It's a relatively small problem & could be remedied in half day or less.
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  5. Mark Brown

    Mark Brown On The Surface Flooring I Support TFP

    electric tacker and a hammer.... half a day later everyone is happy.

    Hell, I've even run my steel seam roller over pins to knock them down.
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  6. Elmer Fudd

    Elmer Fudd Administwative Asst. Charter Member I Support TFP Senior Member

    Not sure about this one, but often the installer has an idea to “repair” but the consumer is stuck on replacement. It is hard to bring the two sides together! If either side really wanted to end it there is generally an arbitration clause in the home builders contract.
  7. Tom Potter

    Tom Potter I Support TFP

    Exactly. You could even skip on the electric tracker. Just tap the pins down to where they should be. A little hammer finesse & you have a happy customer.

    When there's pictures of bloody limbs, bloody carpet, & kids running around, something needs to be done asap. That's ridiculous! Either call someone to fix it now or hammer down all the doorways yourself for the time being until you can have a pro come do it right. Then deal with bob the builder in court with all your documentation (including this thread!) and take care of that part.
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  8. Mike Sliwinski

    Mike Sliwinski The Doctor Is In I Support TFP Senior Member

    While watching the little league world series, a thought popped in my head,
    ship her some 'J' Pin Tkls :cool:....... she could rent a power stretcher and do the work herself, or maybe a family member.

    Maybe she should mail me a swatch first, just to make sure the pins won't poke through, if they do, I'll send Aluminum Tkls. instead, because the pins are even lower than 'J"..................... NC, compliments from a TFP Member.

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  9. kwfloors

    kwfloors Fuzz on the brain Charter Member I Support TFP Senior Member

    Just keep emailing, calling and texting them everyday until they get tired of it and fix it.
  10. Carla

    Carla Member

    Update, they said carpet was installed according to standard installation and there is only one tack strip height.

    Any carpet installers want to call the home builder to nicely inform them that there are different carpet tack heights and their sub contractor is incorrect in saying that there are not?
    Last edited: Aug 29, 2018
  11. Jim McClain

    Jim McClain TFP Owner/Founder Administrator

    Send an email with a link to this page: Carpet Tack Strips Pin Height,Carpet Tack Strips,Wholesale Carpet Grippers Tack Strips Most wholesale flooring supply shops either carry or can get tackless for short pile or less dense carpet. You can even order online: Anchor Wood "D" Pin 400' PN Carpet Tackstrip at L. Fishman
  12. Carla

    Carla Member

    That is where I told them there are the different heights for sale. I was told since they would have to be shipped and are not locally available then that is not included in my contract where is states standards for geographic area.
    Last edited: Aug 29, 2018
  13. Jim McClain

    Jim McClain TFP Owner/Founder Administrator

    A phone call from one of us won't change their mind. They could fix the problem even without the shorter tackless and they know it. Apparently they don't care about doing right by you, they only care about making you out to be a chronic malcontent. It seems to me the only way to get them to move off from their position is to put a dent in their wallet.
  14. Tom Potter

    Tom Potter I Support TFP

    Well from the sound of it you are just spinning your wheels trying to work something out with this outfit. Unfortunately he is clearly not going to do anything for you.

    The options are,
    1) spend your time calling him & bugging him then hope he eventually does something.
    2) spend money on a lawyer & take him to court over it.
    3) hire someone to repair or finesse what you already have.
    Or 4) accept the generosity of Mike S & replace it yourself.

    It's an unfortunate situation but taking him to court will cost more time & money than It's worth. Calling him will take time out of your life & isn't really getting you anywhere.
  15. Mike Sliwinski

    Mike Sliwinski The Doctor Is In I Support TFP Senior Member

    I've found it to be 'Not Most Wholesalers' rather than most. Fishman told me appx. 5years ago that my purchase of 10 boxes of Aluminum tackless would be my last. :mad: (Nice customer service, NOT !! ) ...... it makes absolutely no sense to me what so ever. Thin carpets are everywhere, if we had access to the proper Pin size tackless, sold to us in realistic quantities, then I believe it would be used more often.

    One must surmise a 'Bean Counter' is screwing up the works, unless it's the manufacture giving UN-realistic order amounts to the wholesaler and so on. Either way, the industry's not making it easy for us to give the end user a satisfactory result.

    I'm not justifying what happened to Carla, they had options to overcome, just shining a light on how ' Top Down ' management can SUCK !!

    OFF the top of my head, :rolleyes: If it was up to me, all skids from the wholesaler or manufacture would contain 50 % C-pin......30% D-Pin and 20% J-Pin...........Because variety is the spice of life, unless your married :p

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