Our trade needs certifications.

Discussion in 'Industry News, Training & Organizations' started by Dave Garden, Feb 13, 2010.

  1. FlooringGirl

    FlooringGirl Senior Member

    Exactly - a couple of our installers have young helpers who just go through the motions for a paycheck. I've only seen one who truly has a passion.

  2. Jon Scanlan

    Jon Scanlan That Kiwi Charter Member I Support TFP Senior Member

    And once you have spent all this time teaching them the right way, they think they know everything and off they go in opposition to you :D
    Should remember that when I was learning someone taught me. Okay 43 years ago most of the buildings were in vinyl bar the managers office. Year 2010 now buildings all ceramic tiles, carpet, timber floors. Not much vinyl. Most of our vinyl work now days is domestic and having two people there is a waste of time and not economical. Customer then says one guy just stood around doing nothing. Retailer suggested that I get an apprentice and it was suggested that owner would be told that two people would be coming as one was learning. Owners response "He is not learning on my place"
  3. FlooringGirl

    FlooringGirl Senior Member

    I get a kick when the guys are asked how long they've been installing and tell the customer it's their first job, even with 20 or 30 years under their belt. They always get a really scared look!!

  4. Jon Scanlan

    Jon Scanlan That Kiwi Charter Member I Support TFP Senior Member

    When I am asked if I have done this before I tell them No. If the old flooring which is getting replaced and that job was a mess do you think they would let me in? I am telling them the truth I did not lay the floor they have now which is getting renewed. :)
  5. Bill Watson

    Bill Watson O2bkytn

    I did that all the time. Usually, it was in response to my customer commenting that it "Looks like you've done this before". I also said "Don't worry though, I've got a Sunset (or some other DIY) magazine out in the truck, open to the page on how to install floors".

    Don't really know why I did that, just trying to be funny I guess. Thank goodness it never really backfired on me.
    Sorry for the hijack. Just made me laugh.
  6. FlooringGirl

    FlooringGirl Senior Member

    Off topic one more moment (this is my specialty, in case you don't know yet, but I'm going to get back on in a sec) -

    Jon: You are telling the truth when you say that you haven't done "it":) before. Tommy says he wishes he'd get more of his own replacements, because he doesn't staple the %#&* out of the pad and it would be sooo much easier.

    Bill: That is pretty funny! Did you get scared looks too?

    Back on topic: I'm thinking we need to find a way to make a floor covering installation certification or degree a reality for young people. If you have to go to training, school, apprenticeship for something, it becomes easier to weed out the ones who will never bloom and also gives a better work/business knowledge and ethic.

    I also want to mention something about salespeople not understanding installation. I've always done my best to be informed on this topic, not just with the work my husband does, but also the other types of installers. It grates my nerves when telling a customer it can't be done the way they want and having them tell me that since I'm not an installer, how can I know that? It is a good idea to have new salespeople go on jobs with the installers to see how it's really done, though, so they can explain why.

    Last edited: Feb 19, 2010
  7. Bill Watson

    Bill Watson O2bkytn

    Sometimes. :D
  8. Elmer Fudd

    Elmer Fudd Administwative Asst. Charter Member I Support TFP Senior Member

    Bill gets scared looks just by showing up!! LOL!!!:)

    Or maybe that is just when he showed up with me in tow.
  9. Peter Kodner

    Peter Kodner Inspector Floors Charter Member Senior Member

    I've seen you Roger. I'm thinking it is the latter...
  10. FlooringGirl

    FlooringGirl Senior Member

    Now I'm scared to meet any of you ... :eek:

  11. Daris Mulkin

    Daris Mulkin The One and Only Charter Member I Support TFP Senior Member

    Tia I had a salesperson work with me every Tues during the winter months to see what and how things were done. He was always the top sales person in the store.

  12. FlooringGirl

    FlooringGirl Senior Member

    That is good!! - too many times I hear even the older, seasoned salespeople not know what they are talking about on installation. When asked questions by customers, I learn new things a lot when getting the answers from installers, since it isn't possible to witness and experience every scenario in person!

  13. Jon Scanlan

    Jon Scanlan That Kiwi Charter Member I Support TFP Senior Member

    But the man in the shop said you can do it :D
  14. Lo Down

    Lo Down Old as dirt member Charter Member Senior Member

    You beat me to it Jon.
    ..."Sure we, can do that"
    ( "we" meaning not himself but the installer)
  15. FlooringGirl

    FlooringGirl Senior Member

    I'm more likely as a herself to say it can't be done!! Like, we can't get that big piece of carpet around this little turn.

  16. Bill Watson

    Bill Watson O2bkytn

    Sometimes when you are arguing with someone, it helps to sit down, take a moment to cool off, and think about the problem. :D:D:D

    Attached Files:

  17. Nick Arrera

    Nick Arrera Resting In Peace

    Funny . Ya got a love a dog with a sense of humor .

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