Need some carpet advice please.

Discussion in 'Carpet Q&A' started by cwbyzfn69, Jun 17, 2011.

  1. cwbyzfn69

    cwbyzfn69 Member

    Hi All,
    I have been enjoying the site and am trying to absorb all I have been reading.
    My wife and I are in the market for new carpet and have hit a wall.
    We have been to several stores in our area and ended up at a locally owned store that came highly recommended. We have been looking at Mohawk, Lee's, Tigressa and several others. The "recommended" store is pushing a brand called Phenix. I have been searching for nearly a week and can't find anything Good Bad or Indifferent about this brand other than the manufacturer web site and several other sites that sell the carpet. I am very leary about purchasing something that is this big of an investment that doesn't have some sort of customer or professional reviews. Other than those by the Manufacturer or someone trying to make a sale. ANY information would be highly appreciated. Thanks in advance!!

  2. kwfloors

    kwfloors Fuzz on the brain Charter Member I Support TFP Senior Member

    I haven't ever heard of that carpet before. I don't sell, I install but the things I would be looking at are what is it made of, do you trust or feel good about the store you are dealing with, do they have qualified installers to install the goods? There will be someone here that knows that carpet.
  3. Jim McClain

    Jim McClain Owner/Founder Administrator

    Please supply the brand and style name of the carpet and be sure to check the spelling.

  4. cwbyzfn69

    cwbyzfn69 Member

    The brand of carpet is Phenix and the line is The Naturals. This is the most I can find about what the carpet is made of and I have no idea what it means.

  5. rusty baker

    rusty baker Well-Known Member

    I believe that is similar to "smartstrand". Which means it's a type of ptt or polyester. I'm old school. I think nylon is better.
  6. Carpetkid

    Carpetkid A Floor Geek

    Phenix is a fairly new brand of polyester products. They originally launched their products in the Lowe's stores several years back. Phenix has some very big industry names behind it and is on par with other carpet manufactures. My bigger concern is if polyester is the right product for you. If you think of yarns types as grades of gasoline, (in my opinion) most poly's would be diesel, smart strand would be unleaded, most nylon's would be mid grade and StainMaster would be premium.

    You make a reference to the size of investment that flooring is. In fact flooring is typically the third largest purchase you will make (behind house and car). With that in mind, if it was me and I had budget restraints, I would sacrifice quantity of yarn and feel for a premium yarn that is constructed correctly. Typically, the higher density and twist, better the performance.

    The down side to polyester is, it doesn't have good texture retention and it is susceptible to oil based stains, neither of which can be improved with professional cleaning. But it is not suseptical to acid based stains (acne medication, bleach, wine, acidic juices, etc.). You can literally pour bleach on it and it won’t affect the yarn (it might eat the backing and cause other issues though). Nylon has much better texture retention and is not susceptible to oils based stains, but is to acid based. Nylon is porous and also has a memory, so professional cleaners can remove the majority of these stains and reset the memory for improved texture retention. Extremely acidic stains may actually bleach the yarn; these areas can be dyed on site to match the original color.

    Hope this was helpful. You can also send me a PM if you need anything else.
  7. Curt Durand

    Curt Durand Resting In Peace Charter Member I Support TFP Published

    PET polyester carpets crush like mad and makes consumers mad as well. PTT polys, Smartstrand, seem to be OK but all of the PET polyesters just crush down and even after vacuuming with the first foot step just crush again. The Naturals Collection from Phenix is a PET poly and I would recommend that you stay away from any PET poly.
  8. cwbyzfn69

    cwbyzfn69 Member stay away from PET's (i.e. Phenix). Smartstrand (Mohawk, Lee's) is ok. Nylons (?Brand?) better. Stainmaster is best. Does that mean that Stainmaster is that much more expensive than Smartstrand? Also how do Nylons and Stainmaster feel? We were really impressed with the feel of some of the Smartstrand as far as softness.

  9. mcbrides

    mcbrides Canadian Installers Senior Member

    If it is the softness of Smartstrand you are looking for, but are willing to pay for the quality of Nylon, look at Tactisse Nylon, it's fibre construction gives it a greater softness over other nylon fibres. Whatever your final choice, ensure you upgrade to the best underpad you can get.
  10. cwbyzfn69

    cwbyzfn69 Member

    I went and looked at Stainmaster today and as far as durability and warranty goes they may be the best but the carpet was close to the roughest I have felt so far. :eek:
    I must have missed the Tactesse.
    It was near closing time and everyone was helping somebody I just looked and felt samples. I guess I will have to go to Lowe's and see if they have the Tactesse. If not I will go back to the store I went to today on Monday and ask about it.
  11. Jim McClain

    Jim McClain Owner/Founder Administrator

    I never understood the issue with having carpet with a "soft hand." You will be walking on the carpet with your feet, not your hands.
  12. kwfloors

    kwfloors Fuzz on the brain Charter Member I Support TFP Senior Member

    I like wool. :yesss:
  13. ortiz34

    ortiz34 2nd generation Senior Member

    I agree totally Jim, but the industry is pushing softness like no other.
    I recently sold Phenix carpet, had it for 2 years, I liked the colors/patterns/price IMO, however it is a PET fiber, colors will be crisper, it will be softer but it will not perform well in higher traffic areas such as stairs/halls/living rooms.
    What kind of area are you doing? how many people live in the house (kids?) Any pets?
  14. ortiz34

    ortiz34 2nd generation Senior Member

    BTW Phenix was developed by an old Gulistan/Stevens carpet guy and I believe the fibers are being manufactured by Bob Shaw.
  15. rusty baker

    rusty baker Well-Known Member

    And remember, the oils in your feet are not good for carpet, so limit the amount of walking on it with bare feet.
  16. cwbyzfn69

    cwbyzfn69 Member

    We live in a split entry house so our stairs are extremely high traffic and the first thing that sees foot traffic from outdoors. We will be replacing the stairs, living room, hallway and two bedrooms. We have two kids 12 and 7. We have two dogs a Schnauzer and a Chihuahua. I am the only one in the family who wears something on my feet all the time. The rest of the family is forever barefoot.
  17. ortiz34

    ortiz34 2nd generation Senior Member

    I would go with something like a stainmaster or ANSO BCF Nylon....possibly a tweed.
    Look for a tuftex dealer nearby, you might want to look at this.
    Tuftex Details
    texture..not a frieze (short shag), it has a fleck to it so it will hide soiling/staining better, has a soft hand. Not high end, not low end.
    Look around, throw us some #'s if you need help and we can tell you if everything is fair for everyone. want a 7/16 high 8lb pad with a spill guard
    Doesn't have to be a name brand 8lb to "enhance" the warranty. Warranties are pro rated, do the math after 10 years. Look to spend $6-$9 yd for that type of pad

    BTW try and go local, keep searching if you don't feel comfortable, they'll be a retailer who wants your business.
  18. good idea I like the shaw tripple touch padding the best if you are going to upgrade in padding. But I concur Nylon anso, stainmaster are good brands. tweed the color variation will hide some wear and soiling. Maybe a solution dyed piece if the customer wants a solid would perform the best.
  19. cwbyzfn69

    cwbyzfn69 Member

    We have been looking at a lot of options the last couple of days and we have decide to hold off on doing our carpet until we can afford the higher grade stuff. I think we will be happier in the long run. I really appreciate all of the input and advice.

  20. ortiz34

    ortiz34 2nd generation Senior Member

    Good for you, do any stores offer 12 months financing? That could help.
    Let us know if you need anymore help.

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