Discussion: FLOORING: An Industry In Crisis, by Lea MacDonald

Discussion in 'Article Discussion Forum' started by Jim McClain, Jul 2, 2006.

  1. harry bean

    harry bean Charter Member

    I was sold as a commodity. I was sold cheap. Expected to install it asap worry about problems later. As long a the retailer is in control of the money for labor thats the way it will always be. And thats fine with me. I sell education -- installation excellence and myself included. I knew integrity before any org ever looked up the word. Dont let anyone sell you cheap.
  2. Lea MacDonald

    Lea MacDonald Charter Member Published

    A note to others with regard of my use of the word commodity . . . was with regard to a common commodity, and instrument of trade - labor for dollars. This was lost on some.

    Harry, you are quite right, when one sells themselves cheap they have reduced their stock in trade to the lowest common denominator, price. In such an instance the value and benefits that go hand in glove with paying more for a better service go out the window.

    When an industry views labor as a cost of business, something to be negotiated down, an evil byproduct of commerce then that industry is on the road of crisis.

    An apt analogy might be gravity. Though gravity may not be part of one's belief system or play any part in one's religion or world view, it impacts us every day. So too does the watering down of value associated with excellent craftsmanship.

    The very reason you can sell education and installation excellence plays further testament to the fact that what you sell is needed out there.

    Nice post.
  3. Bud Cline

    Bud Cline Tile Expert Charter Member Senior Member Published

    Here's something from the "For What It's Worth Department."

    This thread has now begun to veer sharply off course and for the sake of maintaining focus I'm thinking one of you guys should start a new thread about training and seminars (or the lack thereof) and not continue the current conversation trend in this thread. The last couple of posts should/could be moved to a new thread to start it off. I'm thinking there is a lot to be said about the educational channels that are made available to those of us that care to participate but unfortunately "that" topic will be lost if it continues here.

    Moderators? :) Anyone agree?:D
  4. Jim McClain

    Jim McClain TFP Owner/Founder Administrator

  5. Jerry LA Tile

    Jerry LA Tile Charter Member

    I agree Lea, Very interesting and informative article. Gives me something to look forward to in my new career of choice:confused: Hahahaha. As we say in the south "Aint Skeerd":eek: . Not as long as I have you guys around;)
  6. mcbrides

    mcbrides Canadian Installers Senior Member

    While we agree that there are no barriers between installers and information, it is also up to the retailer being serviced by same installer to make information available; we usually end up polling the manufacturers independently to keep up with new product information; the reps are usually a great source of information, but most retailers in our market are only interested in the bottom line and who will do the cheapest job; we are considered "too expensive" by many, but we get called first when it is an important job or a warranty replacement. There are way too many hacks running around calling themselves installers, and no regulatory body to weed out the riff-raff.
  7. Bud Cline

    Bud Cline Tile Expert Charter Member Senior Member Published

    Welcome Deb and Dave!

  8. Nick Arrera

    Nick Arrera Resting In Peace

    Welcome .. I was just checking Craigs list .. there is a ad there for hardwood & tile installers .. New construction .. It's all typed in Spanish .. If i wanted to i couldn't even apply for a job in my own country in which i spent my time in the service .. :eek:

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.