carpet break in period....?

Discussion in 'Carpet Q&A' started by sbooth21, Aug 26, 2017.

  1. sbooth21

    sbooth21 Active Member

  2. kwfloors

    kwfloors Fuzz on the brain Charter Member I Support TFP Senior Member

    Looks like they maybe changed the product from the website. This doesn't look like that.
     
  3. sbooth21

    sbooth21 Active Member

    Up close it is the same product as the website is showing.

    For the guys who sell carpet here, what would be the polite way to tell the installer that I am not happy, and realistically what recourse do I have if he tells me to pound sand? They verbally told me that this carpet would not show footprints or vacuum marks but I did not make them write it down...
     
    Last edited by a moderator: Aug 27, 2017
  4. kwfloors

    kwfloors Fuzz on the brain Charter Member I Support TFP Senior Member

    Just tell your salesman what you have told us here, they should want to know and help you. Its the stores issue.
     
  5. Mike Antonetti

    Mike Antonetti I Support TFP Senior Member

    Why can't you take a close up, like 8" away focused, to me that pattern is cut n loop. But, you need to bring in someone from the store to your home who knows decor. I agree it's the wrong type carpet, Frieze may work, im not sure anymore if it doesn't flatten out, hides stains easily with multifleck.
     
    • Agree Agree x 1
  6. Jim McClain

    Jim McClain Owner/Founder Administrator

    Yeah, I don't know about 8" away, but a much closer, higher resolution photo would help us. Your photos do not look like the carpet Elmer linked to, but you keep uploading tiny little pics. :hu:
     
    • Agree Agree x 1
  7. sbooth21

    sbooth21 Active Member

    Better? Sorry I'm making then as large as possible using my iPhone.

    The carpet is the same as the one linked above.
     

    Attached Files:

    Last edited by a moderator: Aug 27, 2017
  8. Jim McClain

    Jim McClain Owner/Founder Administrator

    Doesn't look right for new carpet. I'd have them bring a sample out and compare the two.
     
  9. sbooth21

    sbooth21 Active Member

    To complicate things further. I have a large sample piece in my possession, and it looks the same as what's installed, a tad more worn, but otherwise the exact same. When I set the sample down on the ground and walk on it, rub my hands on it, vacuum it, I see no shading change (which is why I ordered this carpet).
     
  10. Jim McClain

    Jim McClain Owner/Founder Administrator

    How large?
     
  11. sbooth21

    sbooth21 Active Member

    4 feet by 3 feet
     
  12. Mike Antonetti

    Mike Antonetti I Support TFP Senior Member

    Picture is better, but I can't tell if it's sheared across top. Nevertheless I would put in retailers hands to assist you to get the appearance you want in another carpet. Things like this happen, I wouldn't feel guilty about the replacement decision, I believe you did go over this concern with retailer prior to purchase. I went over to my brothers yesterday, he has Frieze, I can tell it was recently vacuumed.

    I've seen the Berber labor at Lowes cover many different cuts of fiber. My definition of Berber is large loops, but others differ.
     
  13. UncleCliffie

    UncleCliffie Charter Member

    I have for a long time been told the term "berber" relates to a product that has 7 distinct colors, as opposed to a particular style of construction. Dick
     
  14. Chris Mha

    Chris Mha Charter Member Senior Member

    I thought you and I went to the same inspection schools. I never heard Tim or Tandy say anything to that affect. I always considered a Berber to be a loop larger than a commercial level loop. To me the photos look like a cut and loop but it is difficult to tell
     
    • Like Like x 1
  15. sbooth21

    sbooth21 Active Member

    It's not a cut and loop,just straight loop.

    Update:
    Carpet store is going to replace carpet for me minus new labor charges. Now I need to find a carpet...
    on point zz012 - tundra Carpet & Carpeting: Berber, Texture & more

    Can anyone weigh in on this carpet? Im open to suggestions. Would like it to hold up to a toddler and a police working dog.
     
  16. Jim McClain

    Jim McClain Owner/Founder Administrator

    And vacuum cleaner marks and footprints? Do you know what happens to a loop of carpet yarn when a dog's toenail snags it? Or when a toddler finds one of those loose yarns and pulls on it? Were any of these discussed with the salesperson - now or previously? Did the retailer ask you if you had a large dog?

    Anyway, you need to ditch the Dyson vacuum, no matter what carpet you choose.
     
    • Like Like x 3
  17. sbooth21

    sbooth21 Active Member

    Yeah I know the risks. We had a berber prior to this and only managed one minor snag from the dogs collar. But I'm absolutely open to suggestions.

    I know people say a low tight pile frieze with lots of twist, however my biggest hurdle is where to find this information. Most manufacturers don't list that stuff so I'd have to call to find out, and with all the choices available I'd be on the phone all day bugging the crap out of the customer service tech.
     
  18. Chris Mha

    Chris Mha Charter Member Senior Member

    Wood floors don't show foot prints and vacuum marks. Sorry I couldn't help it
     
    • Like Like x 1
  19. sbooth21

    sbooth21 Active Member

    I know I would love all wood floors, but if you see my pics I would need to replace all my flooring to get wood to match. I've tried to find wood to match the already wood trimmed borders in my pics but no luck. That wood trim is everywhere in my house, so a project that extensive is beyond my budget. As a fellow smart ass I appreciate the jab :)
     
    • Funny Funny x 2
    • Like Like x 1
  20. Chris Mha

    Chris Mha Charter Member Senior Member

    I can't help myself. I've always been sarcastic. Hopefully we can help you find the right carpet and make this a little less stressful this time around
     
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