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Aug
30

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The Decline of Carpet

Category: Business of Flooring, Carpeting, Flooring Articles & Opinion Tags: , , | 11 Comments

The decline in carpet is due to one thing and one thing only: Poor quality.

Our industry has killed itself by selling products designed to meet a price point over tangible performance. The worthless warranties and those who sell them are only nails in the coffin.

The increase in hard surface sales IS NOT because people like living on hard surfaces and IT’S NOT about indoor air quality. Read More

Aug
28

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Dilemma of Flooring Choices

Category: Business of Flooring, Flooring Articles & Opinion Tags: , , | 2 Comments

The Dilemma of Appropriate Flooring Choices

Home-ownership comes with many decisions – flooring being one of the most important. Like roofing, flooring is a requirement for Western Living Standards. So many choices on the market make it a daunting task for the homeowner. Oftentimes choice is based on trends instead of what is needed. The aesthetics, or “look” of the floor outweigh the importance of the material chosen.

Flooring decisions need to be made based on several factors, not just “the look.” Too many times a homeowner’s disappointment with a floor has nothing to do with the flooring, but everything to do with personal expectations. Read More

Jul
28

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Glossary of Tile Terminology

Category: Floor Preparation, Flooring Articles & Opinion, Hard Surface Flooring, How-To's, Training & Education Tags: , , , , | Leave a Comment

The Most Comprehensive Glossary of Ceramic & Stone Tile Terminology Online

Although this may be the most comprehensive list of tile terminology you can find, it is by no means complete. Glossaries and tile articles from around the Internet have been researched to compile this list and it is an ongoing project. If you know a term related to ceramic or stone tile that is not listed here, please use the comment form to add it. In return, we will link to your professional flooring related website. You might also spot a mistake in our glossary, or feel additional information should be provided. Please use the comment form below to inform us so we can continue to make this the finest place for flooring information on the web. Read More

Jun
29

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Patterned Carpet On Stairs

Category: Carpeting, Flooring Articles & Opinion, How-To's Tags: , , , | 3 Comments

An interesting question from a member came up on The Floor Pro Community forums (it happens all the time) and deserves a detailed answer. First, the question paraphrased:

I got into a discussion with a designer about running matches in patterned carpet on steps. She said the pattern should be in the same spot on each step. The designer suggested that every installer should know this. My belief is, if the carpet is left in a continuous piece, the pattern matches, but if cut to align a pattern on each step, the run of the carpet will not match. Which way is the right way?

While the customer is not always correct, they do deserve to have things done to fit their desire or definition of correct despite whether we believe it to be obtuse or ugly. That being said, in terms of design there are several factors to consider. Read More

Jun
24

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Where Are The Installation Instructions?

Category: Business of Flooring, Flooring Articles & Opinion, How-To's Tags: , , , | 3 Comments

Forum DiscussionRecently, a topic on The Floor Pro Community forums was started, seeking installation information and tips about a specific product sold by a popular flooring franchise. I searched several of the franchise websites and pages looking for actual installation instructions for the product. I found nothing more than marketspeak – no instructions. I called their corporate offices and, after being shuffled around a little, spoke to a woman who didn’t seem to understand the concept of a website that offers support to flooring professionals, consumers and DIYers. She seemed confused about our desire to provide links to installation instructions.

This is discouraging. I feel like I have totally failed in the mission of The Floor Pro Community. I understand that many people and organizations haven’t heard of us. To not even understand that vital information, like installation instructions, should be easily available just baffles me. Read More

Oct
20

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The Formula for Profiting On In-House Labor

Category: Business of Flooring, Flooring Articles & Opinion Tags: , , | Leave a Comment

This covers an aspect of business I have not heard much on around the various flooring sites. Perhaps you have and you may find this repetitive or boring. If so, my apologies. However, for those who have not, the point I hope to share comes from a pivotal point in my wife’s and my business becoming truly profitable. So here goes…

It would be easy to say the best formula for profit margins is to always have our income exceed our out-go. That’s really silly, it’s like saying the best way to avoid accidents is to not have them. You might need to read that sentence again. I know, it’s an obvious point. The problem is, doing the obvious is not always as easy as identifying it. Read More

Aug
10

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VALUE – Where is it Found in Installation

Category: Flooring Articles & Opinion Tags: , , | Leave a Comment

For years the term value has been bandied about throughout the flooring industry, but when it comes to excellent installation where is the value?

Until recently the real value associated with installation of flooring products has only received lip-service from retailers trying to close a sale by consoling customers who’ve previously felt the sting of poorly installed products.

“Will it wrinkle, bubble . . . what happens if it starts to come up?” These are only some of the questions asked by concerned customers at the point of sale. Generally, the salesperson will answer, “Oh, our installers are the best and we provide full warranty.” However, being the best is not always reflected in an installer’s pay. Moreover, why would a salesperson say their installers are the best then go on to undo that thought by mentioning full warranty in the same sentence? Read More

Jan
11

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Cement Boards Over a Slab

Category: Floor Preparation, Flooring Articles & Opinion, Hard Surface Flooring, How-To's Tags: , , , , , | 8 Comments

Using Cement Boards Over Concrete Slab Construction

It seems that ceramic tile installation has an abundance of myths that pop up all too frequently regarding Do-It-Yourselfers on “help forums” and DIY websites. So-called tile experts offer advice and opinions based on, well… I’m not sure what some of the comments are based on or where some people get their (mis)information to tell you the truth. I want to address the subject of installing cement board products over a concrete substrate.

It is imagined by some that products like Durock, Hardibacker and others can be used to fix imperfections in the surface of concrete or to override a previously painted or sealed concrete surface. Installing tile over painted or sealed surfaces is usually not good practice. Read More

Sep
7

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Ceramic & Stone Tile Underlayments

Category: Floor Preparation, Flooring Articles & Opinion, Hard Surface Flooring Tags: , , , , , , , | 2 Comments

Of the entire inventory of floor covering products on today’s market, ceramic and stone tiles probably lend themselves more to do-it-yourself home improvement projects than almost any other flooring product but there are rules and special underlayments required to insure a proper and lasting installation.

Tile in its elementary form is easy to install. It doesn’t take long to get the hang of it, however if you research installing ceramic tile you will find that the techniques are many and there are in fact absolute rules that should be followed to insure a suitable return on your investment. Read More

Aug
28

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Concrete Control Joints & Cracks

Category: Floor Preparation, Flooring Articles & Opinion, How-To's Tags: , , | 1 Comment

The Behavior of Concrete Slabs With Control Joints and Cracks
by A. Kester

A lot of architects, contractors, and even engineers, do not have a good understanding on the behavior of concrete slabs-on-ground (SOG). I am just one structural engineer and these are my thoughts based on my research and experience. I have worked with concrete slab construction my entire career, and have done a lot of investigations of cracks and settlement damage to SOG, and have a pretty good general understanding of them. This is a review of the subject and I hope it helps people in the flooring industry in dealing with different types of slabs with control joints and cracks. Read More

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